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PRIVACY AND COOKIES POLICY

Last updated: 11/09/2025
 

At York-Weaving Education, your privacy matters. This page explains how we collect, use, and protect your personal information when you visit our website, book a consultation, or use our services.

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1. Who we are

York-Weaving Education provides academic coaching and university application support. If you have any questions about this policy, you can contact us at:

Email: anna@york-weaving-education.co.uk

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2. Information we collect

We may collect:

  • Contact details: name, email, phone (when you fill out a contact form or book a call).

  • Booking information: details you share through our Calendly booking form.

  • Technical data: cookies and analytics that track how you use our website.

  • Student information: if you choose to share details about your child’s learning needs before a consultation.

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3. How we use your information

We use your information to:

  • Arrange and deliver coaching sessions.

  • Reply to enquiries and emails.

  • Send important updates about our services.

  • Improve our website and resources.

  • Comply with legal or tax requirements.

We never sell your data to third parties.

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4. Cookies and third-party services

Our website uses cookies to make things work smoothly and to improve your experience.

  • Essential cookies: required for the site to function (contact forms, security).

  • Calendly: used to book coaching consultations (sets cookies for scheduling).

  • YouTube: we embed videos; YouTube may set cookies for analytics and ads.

  • Podcasts: if we embed audio players (e.g. Spotify/Apple), they may use cookies.

  • Analytics: we may use tools like Wix Analytics to see how the site is used.

When you first visit, you’ll see a cookie banner (powered by Usercentrics). You can accept, reject, or manage your cookie preferences at any time.

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5. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Ask us to correct or delete your data.

  • Withdraw consent for cookies and marketing.

  • Complain to the ICO (UK regulator) if you’re unhappy with how we handle your data.

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6. How long we keep data

We only keep personal information for as long as necessary:

  • Contact and booking details: until coaching is complete + 1 year.

  • Financial records: up to 7 years (legal requirement).

  • Analytics cookies: according to third-party provider policies.

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7. Updates to this policy

We may update this page from time to time. The latest version will always be posted here.

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